Terms and Conditions of Service
Welcome to CityAD Pro. By using our website, cloud platform, hardware, and digital signage services, you agree to be bound by the following terms and conditions.
1. General Information & Ownership
CityAD Pro is operated by Jordi Blanch Carles, located in Girona, Catalonia (Spain), contact email: info@cityadpro.com.
2. Service Description
CityAD Pro delivers a professional, scalable cloud-based digital signage platform, accompanied by dedicated hardware (CityAD Pro Player based on Raspberry Pi technology) and multi-platform player software.
3. Subscriptions, Fees & Billing
Subscriptions to CityAD Pro are billed in advance on a monthly or annual basis depending on the selected plan. Prices do not include applicable local taxes (such as VAT), which will be applied during checkout where required.
4. Cancellation & Termination
You can cancel your subscription at any time via your account dashboard or by contacting support at support@cityadpro.com. Upon cancellation, no further charges will be incurred, and access remains active until the end of the paid billing cycle.
5. Intellectual Property & Content Rights
CityAD Pro retains full ownership of its software, cloud platform, and brand assets. Users retain full ownership and responsibility for all content, images, videos, and media broadcasted via their displays.
6. 15-Day Money-Back Guarantee
We provide a 15-day money-back guarantee for new subscriptions. If you are not completely satisfied within your first 15 days, reach out to support@cityadpro.com for a full refund.
7. Applicable Law & Jurisdiction
These terms are governed by the laws of Spain and the European Union. Any dispute shall be submitted to the exclusive jurisdiction of the courts of Girona, Spain.