Privacy Policy

At CityAD Pro, protecting your personal data is a top priority. This Privacy Policy details how we collect, use, store, and safeguard your data in full compliance with the European Union General Data Protection Regulation (GDPR 2016/679) and applicable privacy regulations.

1. Data Controller

Identity: Jordi Blanch Carles
Location: Girona, Catalonia (Spain)
Contact email: info@cityadpro.com

2. What Data We Collect & Why

We only collect data necessary to operate and deliver our digital signage service:

• Account Information: Name, email address, phone number, and company name to manage accounts and customer support.
• Billing Information: Tax ID (VAT/NIF/CIF), billing address, and transaction records handled securely via Stripe.
• Device & Connectivity Data: Player connectivity telemetry for remote scheduling and real-time screen health monitoring.

3. Hosting & Security

All customer and application data is hosted on enterprise-grade servers located within the European Union (Ionos), ensuring strict European data sovereignty and physical security standards. All web communications are encrypted with SSL/TLS.

4. Your GDPR Rights

You have the right to access, rectify, port, or request erasure of your personal data at any time by emailing us at info@cityadpro.com.